Help Center

Volts & Rewards

Power Up with Volts

Earn Volts for every action on VoltVerse and unlock exclusive rewards, discounts, and premium benefits. The more you engage, the more you earn!

How to Earn Volts

Charging

1 Volt per 5 minutes of charging
+10% bonus at partner stations

Daily Check-ins

50 Volts per check-in
500 Volts for 7-day streak

App Engagement

Complete your profile, add vehicles, and refer friends to earn bonus Volts

Marketplace

1 Volt per $1 spent
Double for Premium members

Volt Tiers & Benefits

Basic

0 - 4,999 Volts

  • Standard earning rates
  • Access to basic rewards
  • No tier benefits

Premium

5,000 - 19,999 Volts

  • 10% bonus on all Volts
  • Access to exclusive rewards
  • Priority customer support
  • No account manager

Elite

20,000+ Volts

  • 25% bonus on all Volts
  • Access to premium rewards
  • Exclusive event invitations
  • Dedicated account manager
Pro Tip: Your tier is calculated based on your lifetime Volts. Reach the next tier to unlock even more benefits!

Frequently Asked Questions

Your current Volt balance is prominently displayed in the top navigation bar of the app and on your account dashboard. You can also view your balance, recent transactions, and upcoming rewards in the Volts & Rewards section of the app.

Volts are non-transferable and can only be used by the account that earned them. This policy helps prevent fraud and ensures the integrity of our rewards program. However, you can use your Volts to purchase gift cards or make charitable donations that can be gifted to others.

Volts expire after 12 months of account inactivity. Making any qualifying activity (such as charging, checking in, or making a purchase) will refresh the expiration date for all your Volts. We'll send you reminders before any Volts are set to expire, so be sure to keep your notification preferences up to date.

Redeem Rewards

Your Volts can be redeemed for amazing rewards:

  • Free charging minutes
  • Marketplace discounts
  • Exclusive merchandise
  • Charity donations
  • Premium membership

Volt Protection

Your Volts Are Safe

Your Volts are protected against expiration for 12 months from your last activity.

Keep earning: Make sure to stay active to keep your Volts from expiring!

Need Help With Volts?

Our support team is here to help with any questions about the Volts & Rewards program.