GDPR Compliance

Your Data Protection Rights and Our Commitment

About GDPR

The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for all individuals within the European Union. It also addresses the transfer of personal data outside the EU and EEA areas.

Your Rights Under GDPR

Right to Access

Access all your personal data through our export data feature. This includes your profile info, posts, comments, and messages.

Right to Rectification

Update your information at any time through your profile settings. All changes are logged with timestamps for security.

Right to Erasure

Request account deletion through our delete account page. Your account will be deactivated immediately with a 30-day grace period before permanent deletion.

Right to Restrict Processing

Pause certain data processing activities through your privacy settings.

Right to Data Portability

Export your data in a machine-readable format (JSON) or request direct transfer to another service.

Right to Object

Opt-out of marketing communications and control automated decision-making in your account settings.

Our Data Protection Principles

  • Lawful, Fair, and Transparent Processing

    We process personal data lawfully, fairly, and in a transparent manner.

  • Purpose Limitation

    We collect personal data for specified, explicit, and legitimate purposes only.

  • Data Minimization

    We only collect data that is adequate, relevant, and limited to what is necessary.

  • Accuracy

    We ensure personal data is accurate and kept up to date.

  • Storage Limitation

    We keep personal data only as long as necessary for the purposes collected.

  • Integrity & Confidentiality

    We implement appropriate security measures to protect personal data.

  • Accountability

    We take responsibility for complying with these principles.

Security Measures

Encryption

• AES-256 for data at rest

• TLS 1.3 for data in transit

Access Control

Role-based access with principle of least privilege

Audit Logs

All data access is logged and monitored

Security Audits

Quarterly penetration testing and security assessments

External Services

Open Charge Map

We use Open Charge Map to provide you with accurate charging station information. Here's how we handle your data with this service:

Data Shared
  • Approximate location (coordinates)
Data Received
  • Charging station locations
  • Availability status
  • Technical specifications
Privacy & Security
  • Location data is not stored long-term
  • Used only for real-time queries
  • Data Processing Agreement in place

Data Breach Protocol

In the event of a data breach, we will:
  • Activate our incident response team immediately
  • Contain and assess the breach within 24 hours
  • Notify relevant authorities within 72 hours if required
  • Inform affected users without undue delay

Contact Us

If you wish to exercise any of these rights or have questions about our data protection practices, please contact our Data Protection Officer:

Email: privacy@voltverse.com
Phone: [Your Contact Number]
Mailing Address: [Your Company Address]
Note: We may need to verify your identity before processing certain requests to ensure the security of your personal data.
Last Updated: July 23, 2025
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